Understand Your Repair Options. Make Smart Service Decisions.
THE EXPRESS ASSESSMENT MISSION
Within 2 hours of your service write-up, Western Star will:
- Communicate single service issue diagnosis
- Check parts availability
- Provide an estimate or cost and repair time
To learn more about Express Assessment, hear customer testimonials, and discover the program benefits, click here: www.ServiceSupportNetwork/ExpressAssessment.
WHO OFFERS EXPRESS ASSESSMENT?
Click here to find your nearest Western Star dealer offering Express Assessment today.
The Elite Support Dealer Network. Experience a Higher Standard.
WHAT IS ELITE SUPPORT?
Elite Support is a collaborative effort between Western Star and its truck dealers, focused on improving the customer experience. Elite Support provides rapid diagnosis, responsive turnaround and quality, consistent communication, robust parts availability and superb customer service; all provided by a highly-trained staff. To learn more click here to visit: www.EliteSupportNetwork.com.
WHO OFFERS ELITE SUPPORT?
Click here to find your nearest Western Star dealer offering Elite Support today.
Up and Running Wherever You Need Us.
A parked truck in need of service is a drain on your business in two ways: downtime and repair cost. That’s why no matter where or when, you can rely on Western Star’s national ServicePoint network to get your rig back up and running stat.
In conjunction with Petro:Lube, our 24-hour express service and light-duty repair center offers:
- Express service and minor repair work including repairs under warranty*
- PM, brakes, electrical, heating and A/C, D.O.T. inspections, and trailer maintenance and repair
- Petro:Lube locations listed in Western Star’s 24-hour customer assistance center database
- Western Star truck parts in stock
- 24-hour service locations
* Vehicle warranty repair service is not available at ServicePoint locations in Texas.
Western Star ServicePoint also provides a host of factory-authorized preventive maintenance, warranty and light repair services including:
- Air Compressor
- Air Conditioning & Heating
- Alternators & Starters
- Driveline Services
- Electrical Instruments & Controls
- Engine Cooling & Radiators
- Wheels & Tires
- Front Axles
- Fuel Systems
- Rear Axles
- Throttle Control
- Windshield Wipers & Washer